ABOUT US
Our Mission
To provide compassionate, professional feline care that supports each cat's physical, emotional, and behavioural well-being while giving their families complete peace of mind. We believe cats deserve care that respects their individuality, reduces stress, and helps them feel safe, comfortable, and understood.
Our Vision
To elevate the standard of feline care in Sarnia and surrounding communities by providing trusted, enrichment-focused services that support the whole cat—body, mind, and behaviour—and by serving as a respected resource for cat guardians seeking knowledgeable, compassionate care.
Our Core Values
Compassionate, Fear-Free Care
Every interaction should help a cat feel safe and secure. We approach each cat with patience, gentleness, and respect, always prioritizing their comfort and emotional well-being.
Respect for Every Cat as an Individual
No two cats are alike. We take the time to understand each cat's personality, preferences, routines, and boundaries, adapting our approach to meet their unique needs.
Professionalism & Integrity
Trust is at the heart of what we do. We communicate openly, act responsibly, protect client privacy, and treat every home with the same care and respect we would expect for our own.
Health, Safety & Vigilance
We pay attention to the details. From monitoring appetite and litter box habits to noticing changes in behaviour or appearance, we remain attentive to each cat's well-being and communicate concerns promptly.
Enrichment & Emotional Well-Being
Quality care goes beyond meeting basic needs. We provide meaningful enrichment, play, and interaction that encourage confidence, curiosity, and positive emotional health.
Continuous Learning
Cats are constantly teaching us something new. We are committed to ongoing education and staying informed about current best practices in feline behaviour, care, and welfare.
Reliability & Accountability
Families rely on us to be there when they cannot. We follow established procedures, maintain accurate records, and take responsibility for delivering consistent, dependable care.
Clear & Respectful Communication
Strong relationships are built on communication. We provide thoughtful updates, respond professionally, and ensure clients always feel informed and supported.
Advocacy for Feline Well-Being
We believe every cat deserves compassionate, evidence-based care. Through education, guidance, and everyday interactions, we strive to help cats live healthier, happier lives.
Heather Brown, C.F.T.B.S - Owner
Heather Brown is the founder and owner of Sarnia Cat Sitter and a Certified Feline Behaviour and Training Specialist with over 20 years of hands-on experience in shelters, rescues, veterinary clinics, and in-home care. She is a Fear Free Certified Professional and IAABC affiliate.
Her background includes training shelter staff in medical and behaviour best practices, developing behaviour modification plans in shelter environments, performing behaviour evaluations for rescue groups, and providing individual behaviour consulting for cats with aggression, litter box issues, compulsive behaviours, and integration challenges.
Sarnia Cat Sitter has been operating as a cats-only practice since 2017.
Velicia - Registered Veterinary Technician, Professional Pet Care Provider
Velicia has been a Registered Veterinary Technician (RVT) since 2021. Through her clinical experience, she has developed a strong foundation in animal health, behaviour, and low-stress handling, caring for pets with a wide range of medical and behavioural needs.
A lifelong animal lover, Velicia has extensive experience caring for cats, dogs and small mammals and is passionate about ensuring pets receive the highest standard of care. Her veterinary background allows her to recognize subtle changes in a pet’s health and wellbeing, providing owners with added peace of mind while they are away.
Velicia is committed to providing compassionate, reliable care and ensuring each cat feels safe, comfortable, and respected in their home environment
Beth - Professional Pet Care Provider
Beth has been involved with cat rescue since she was a teenager, taking on hands-on roles in feeding, socialization, and veterinary transport for local rescue groups. She has fostered barn kittens through the early stages of socialization and worked alongside experienced handlers in shelter and rescue environments.
Beth holds the Cat-Sitting Fundamentals for Pet-Care Professionals certification through Pet Sitters International and is currently enrolled in the Certified Cat Trainer certification program.
Jemily - Professional Pet Care Provider
Bio coming soon